These two recognitions came after a long and arduous year battling COVID. “It felt amazing. To be recognized for everything we did” remarked Katy Cerezo, Administrator at The Homes of Greenbrier. “Throughout 2021, everyone rallied together and created new ways to have fun or new ways to connect with the residents and their families. It was hard. There were times people were not happy with the regulations that we had to implement. The people working here, their hearts are big. There was so much extra going into everything we have done this last year.” “Everything that we did during that time frame, and still do, is based on what is best for our residents,” says Mike Weatherford, Marketing Coordinator for Greenbrier and Family Guide for skilled nursing. “But it was nice for someone on the outside to say. ‘Hey…great job!'”
As Mike Weatherford wrote: From day one, the staff rose to the occasion and went above and beyond. Watching them do their regular jobs and then throwing in a pandemic altered the course of every new day, and they did not let it shake them from their commitment to serve. They stepped up to the plate and did things that were kind and compassionate. They facilitated virtual visits through smartphones and devices and even windows. They made phone calls to family members to help keep them in the loop about how their loved one was doing. The staff went room by room and read to residents, did puzzles with them, and painted their nails with them. They laughed and cried with them as well.